Feb 05, 2026 | 05 min read
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In Dhurandhar, the most misunderstood thing about the protagonist is not strength, but intent. He never rushes to replace anyone. He never seeks loud victories. He never tries to occupy the entire frame. He understands his place with clarity and refuses to step away from it.
In many ways, this is the story of the Indian kirana.
For over two decades, new retail formats arrived, each bringing something undeniably valuable: scale, efficiency, choice, speed. Each time, the kirana responded not through resistance, but through adjustment, absorbing what mattered, coexisting where required, and continuing to hold the most central position in India’s consumption story.
The First Lesson of Dhurandhar: Power Does Not Need Exclusivity
When modern trade expanded across Indian cities, it brought order, assortment, and price transparency into a category long shaped by informality. Procurement became structured. Private labels emerged. Urban shopping behaviour shifted, particularly for planned and bulk purchases.
The kirana did not step aside.
He stepped around it.
Daily buying continued to flow through neighbourhood stores, where proximity, familiarity, and frequency mattered more than aisle width. Over time, kiranas modernised selectively: cleaner layouts, tighter assortment discipline, and sharper pricing where required. Modern trade found its role within a system designed to support multiple formats.
Even today, with modern trade penetration still in the low to mid teens, kiranas remain the primary distribution layer, accounting for roughly 85 to 90 percent of grocery sales by value. Not by displacing other formats, but by anchoring everyday needs others do not serve.
In Dhurandhar, this is the moment where the character proves he does not need the throne to hold power.
E-commerce arrived with reach, convenience, and choice, expanding access for planned shopping, bulk orders, and predictable fulfilment. Grocery GMV scaled rapidly, crossing 40 percent year-on-year growth at its peak and reshaping expectations around availability.
The kirana observed.
He did not chase infinite aisles.
He stayed with infinite familiarity.
While apps handled monthly planning and large baskets, kiranas continued to serve the daily rhythm: small-ticket purchases, fresh categories, informal credit, and human memory, which still anchors a 20–30 percent of transactions share of transactions across Tier-II and Tier-III markets.
In Dhurandhar, intelligence never replaces instinct. It finds its place beside it.
That dynamic played out here.
Quick commerce introduced a new dimension: speed.
Ten-minute delivery reshaped urgency in dense urban pockets, building a category that crossed ₹50,000 crore in annualised GMV within a few years. The momentum was real. The impact was visible.
Even then, context mattered.
This growth unfolded inside a grocery economy exceeding ₹40 lakh crore annually.
Quick commerce stepped in when time ran short. Kiranas remained where life unfolded daily. One served moments. The other served routines.
In Dhurandhar, the character never outruns time. He stays present long enough for time to shift in his favour.
The Dhurandhar Alignment: When Systems Learn to Work Around Him
The most important moment in Dhurandhar is not confrontation but recognition. The realisation that systems perform better when they flow around the protagonist rather than reshaping him.
For kiranas, this arrived through digitisation that respected structure.
Open networks like ONDC enabled digital discovery without surrendering control. A single integration surfaced stores across multiple buyer apps. Transaction costs declined. Digital orders began layering onto physical sales.
Early evidence points to a 10 to 20 percent incremental topline uplift for digitised kiranas, additive rather than disruptive.
The shop stayed local.
The relationship stayed human.
Technology assumed a supporting role.
This mirrors Dhurandhar precisely.
Behind every kirana sits a dense execution layer of distributors, sales teams, beat plans, credit cycles, and replenishment decisions. As kiranas digitise, this layer faces new complexity.
Demand signals fragment across physical and digital touchpoints. Route productivity shifts. Visibility gaps widen between what sells, what ships, and what gets replenished. Execution excellence no longer rests on reach alone, but on interpretation speed.
This is where scale begins to strain instinct.
India operates over 12 million kirana stores, quietly forming the backbone of consumption across metros, towns, and villages.
Hybrid models are taking shape, blending walk-in retail with digital fulfilment. Neighbourhood stores are starting to share demand signals and procurement intelligence. Brand partnerships are shifting from margin defence toward growth collaboration. Share is stabilising. Margin quality is improving.
What changes now is the battleground.
Data asymmetry, not distribution access, defines advantage in this next phase.
Kirana remains the primary access layer for India’s consumption growth. Between 2025 and 2030, 60 to 65 percent of incremental grocery demand is expected to originate from Tier-II towns, Tier-III cities, and rural markets, where kiranas continue to account for 85 percent plus of distribution.
Digitised kirana networks are not transitional channels. They represent the centre of gravity where scale, frequency, data, and trust converge.
The lesson from Dhurandhar was never about defeating others. It focused on understanding one’s role with such clarity that the system eventually organises itself around it.
The kirana followed that path.
The leadership question ahead is not whether this dominance continues, but whether organisations adapt execution and intelligence fast enough to grow alongside it.
In Dhurandhar, recognition arrives late. Not as rescue, but as alignment.
Budget 2026 reflects a similar moment for kirana retail. Expanded MSME credit guarantees, equity support through the SME Growth Fund, strengthened liquidity via TReDS, and focused investment across Tier-II and Tier-III economic clusters signal institutional backing for a format that already proved resilience.
The state does not intervene to protect kiranas.
It aligns capital, credit, and infrastructure around a model that demonstrated relevance under pressure.
In cinematic terms, the system adjusts after recognising where durability sits.
If this raises questions about how your organisation sees kirana, execution, and intelligence today, the right next step is a conversation, not a forecast
From product trends to demand shifts, Kirana Pulse breaks it down for you every month. October 2025 edition @ INR 1999 only.
From product trends to demand shifts, Kirana Pulse breaks it down for you every month. October 2025 edition @ INR 1999 only.